As they say, “with great power comes great responsibility”. Such is the case with Microsoft Tools, which are highly capable yet not always used to their strongest abilities.
What we see often are business rules that are forced onto the tools, making the lives of organizational team members unnecessarily difficult. What it ultimately does is prevents users from maturing their Project Management Practices.
That’s where we benefit our clients best – by helping them understand Project Management methodologies in conjunction with leveraging tools and their corresponding tool features.
Programs we specialize within are:
Our most commonly resolved issue is properly deploying Project to Portfolio Technologies, namely using the right tools and features to maximize an organization’s ROI. Through a blend of consultative training, we’ll lead you through selecting and implementing the right tools, configuration and end user training, as well as general upgrades or migrations to Microsoft’s latest toolsets or platforms in Office 365.
We also provide health or maintenance checks and support for Microsoft’s Office 365. We can validate your implementation or provide monthly assessments, ongoing support or training.
Our expert services are offered both on-site as well as remote, primarily by phone or web conference. We structure these at a pace which serves you best. Whether it’s “business critical” or “next business day response”, we make the agreement that fits your needs and priorities.
This allows them to grow, develop and continue to lean on our team by asking harder and harder questions (which come less frequently as they mature). Most issues, regardless of your requested response time, are usually resolved on a single phone call or web conference within the same day. Our team takes pride in being experts in our industry and helping to teach and support you when you need it.
This is the main advantage of working with Advisicon: we want to be your trusted partner as your organization continues to grow. We know your organization and its environment, which makes us highly efficient at diagnosing issues and assisting with solutions that work best for you.
With over 25 years of optimizing Microsoft solutions, we are experts at working with their support and product development teams. We are Microsoft Certified Professionals as well as on the Product Advisory Council.
For any questions with MS Support, please call the experts at Advisicon for assistance.