We’ve also compiled a list of ways you can utilize additional resources to support your nonprofit technology needs.
Utilize an IT Help Desk
Help desks are key to maximizing your productivity and making the best use of your time. For a busy nonprofit, having the ability to call and receive technical assistance from someone who’s sole job is to troubleshoot can be very beneficial. It’s the help desk technicians responsibility to reply to your issues in a personable and timely manner to alleviate your frustration. Help desks can also assist with resetting passwords, fixing printers, and helping people troubleshoot device issues. If you’re interested in this service we can request more information here.
Build a Strategic Technology Plan
It’s important to have a plan for keeping your technology updated, and making sure you have a budget to do so. While this can take a back-burner to other organizational pressures, planning ahead can save money and a great deal of stress. Creating a strategic technology plan can lay a framework for what you aim to accomplish within the next year or 5 years. Think about how your staff and volunteers are using technology. Putiing this plan together evaluates where you are now and where you want to be some time in the future.
Form a Tech Committee
If you have a strategic technology plan in place, how will you make sure it’s executed properly? There might be a list of technology projects you’d like to implement throughout the year. Creating a team to see what technology needs to be implemented (and make sure it’s executed) is key to achieving your technology goals. This is where you can also enlist the help of an IT consultant. Having one on your nonprofit technology committee as an advisor can be a huge advantage.
Consider an MSP
Have you evaluated your current technology infrastructure? Did you then realize that things could be more easily managed with the use of outside help? A managed service provider (MSP) can do a lot of the tedious work for you. They use state of the art tools to ensure your data and IT assets are up-to-date, secure, and monitored at all times. With the right backups, patching, antivirus, and antimalware in place, you can go about running your business without the added worry.